Ward Clerk - Acute Stroke Unit
East Lancashire Hospitals NHS TrustAt East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
An exciting opportunity has arisen to work on the Acute Stroke Unit as a ward clerk. The unit has 26 beds and admits stroke patients direct from the emergency department
The successful applicant will work jointly with another ward clerk and various members of the multidisciplinary team and will provide clerical and administrative support to nursing and medical staff in the ward area. They will ensure the efficient management of patients medical records and deal with telephone calls, dealing with any queries where possible and relay messages as needed.
The job is for 30 hours a week working mainly long days but may be required to work early and late shifts.
Advert
The ward clerk is an integral part of the team. Often the first person with whom relatives meet or speak to on the telephone to find out how their loved one is.
A ward clerk needs to be kind, compassionate and supportive, they must always be approachable and offer support not only to the patients and their families but to members of the ward team including wider multidisciplinary team members who may visit the ward.
The ward clerk must work closely with the ward manager to provide administrative support such as inputting monthly ward audits and maintaining the archiving system.
Working for our organisation
The Medicine for Older People and Stroke directorate’s primary focus is to provide care for patients who may have multiple co morbidities and require complex care. We provide a comprehensive service including Stroke, Frailty, Dementia and specialist care of older persons.
We have 8 wards in total which includes 7 acute wards on the Royal Blackburn Hospital site and one specialist stroke rehabilitation ward at Pendle community Hospital.
Detailed job description and main responsibilities
Assist in the reception of patients and relatives to the unit
Clerical duties associated with the admission, transfer and discharge of patients.
Enter patient information on a computerised system and obtain relevant electronic wristband and patient identification labels
Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, in furtherance of the effective running of the unit.
Ensure case notes are efficiently maintained, including filing episodic clinical and nursing notes, filing investigation reports and then send for coding.
Work closely with the ward coordinator and assist in booking of scans both inpatient and outpatient. Also including making follow-up appointments for patients when necessary.
Communicate and consult with other departments, internal and external to the Trust e.g., Patient Services, Community Matrons, Social Workers, and Ambulance service.
Collect and distribute mail for patients and staff.
General office duties e.g., filing, photocopying, general errands.
Working collaboratively with various members of the stroke Multi-disciplinary team.
Dear Potential Applicant,
It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
- Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
- This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
- Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
- Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS)
If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.
The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.
The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.
This cost is not applicable for a Volunteer post
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The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
We aim to employ a workforce that reflects the diverse communities we serve.
We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.
We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.
If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email [email protected] or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH