ERP Specialist

Role Profile

We are looking for an experienced ERP Analyst to support, maintain and improve our Infor SyteLine 10 environment. The role covers day-to-day system support, process development, troubleshooting and ongoing enhancement across multiple business areas.

Key Responsibilities

• Participate in a positive and proactive EHS culture across the site.  

• Provide day-to-day support for SyteLine 10 users across Operations, Planning, Engineering, Quality, Purchasing, Finance and Customer Services.
• Investigate and resolve system issues, data problems and process gaps.
• Build and maintain forms, IDOs, views and reports used across the business.
• Work with functional teams to understand requirements and translate them into practical system changes.
• Maintain configuration, parameters and codes that drive business processes.
• Support integrations with shop floor systems, finance tools, reporting platforms and other linked applications.
• Assist with testing cycles for upgrades, patches and newly released functionality.
• Carry out data analysis, cleansing and data fixes when needed.
• Produce documentation including process guides, functional specs, test scripts and training packs.
• Deliver user training and act as a point of contact for system queries.
• Work closely with technical teams on SQL, data structures, performance issues and troubleshooting.

Person Specification

• Hands-on knowledge of Infor SyteLine 10 (CloudSuite Industrial) in a live environment.
• Strong understanding of key functional areas such as:
  • Customer Orders
  • Jobs and Production
  • APS / MRP
  • Purchasing and Receiving
  • Inventory and Warehousing
  • Invoicing and basic financial flows
• Good grasp of SyteLine table structures and how transactional data flows through the system.
• Solid SQL experience for analysis, problem diagnosis and reporting.
• Ability to interpret business requirements and explain system behaviour in clear terms.
• Experience in SyteLine 10 upgrades, patching or multi-site deployments.
• Knowledge of Factory Track, mobile solutions or other Infor-related modules.
• Familiarity with job costing, planning detail or engineering change processes.
• Understanding of basic API links or integration platforms.

Personal Qualities

• Methodical, curious and willing to question unclear requests.
• Able to prioritise workload and work independently when required.
• Good communicator who can translate technical detail into plain English.
• Comfortable working with both shop-floor users and senior managers.